Frequently Asked Questions

FAQs - About Aged Home Care

Home care services are the perfect option if you are beginning your aged care journey but aren’t yet ready for a nursing home. The programs are funded by Australian Government to assist elderly to live independently for as long as possible. There are 2 main types of programs which are Commonwealth Home Support Program (CHSP) and Home Care Packages(HCP).

Any Australian or people with permanent resident who is over 65 years old can apply, Aged care department will identify if you are eligible for the Commonwealth Home Support Program or a Home Care package by assessment Team through My Aged Care. 

Contact us 07 33410520 for free professional advice or home visit consultation. 

The assessment is based on individual situations. Please call us at 07 33410520 to find out more information. 

Yes, no matter whether you are an age pensioner or self-funded retiree, as long as your age is over 65, you are eligible to apply for an assessment.

Yes, if your needs are changed. You can discuss this with Myagedcare (1800 200 422), or contact us for assistance with application. 

For CHSP services, you will need to contribute a little bit, it depends on how much the service provider charge.

For HCP services, most of the cases you will not need to pay for the services. Contact us for more details 

We have been assisting elderly in Brisbane and Gold Coast since 2016. Great feedbacks from our recipients help us expanded quickly in the past years. Your specific allocated Professional care coordinators will always response your enquires at the first point of time. Our service charges are so competitive to make sure you always get the most from your HCP program.

About NDIS

The NDIS provides funding to eligible people with disability to gain more time with family and friends, greater independence, access to new skills, jobs, or volunteering in their community, and an improved quality of life.

Aged under 65 years old, 

And Australian Citizen or permanent residents live in Australia. 

And with a permanent disability impairment such as intellectual, cognitive, neurological, sensory, physical, or psychosocial.

NDIS is a 100% free program. Please contact us to check your eligibility for free.

Or simply contact us 0733410520 for more support with your application 

Our professional team will make sure to provide the best support. And we will make sure to  response your enquires quickly!

Looking for in-home help for you or a loved one?

Contact us today to create an individualised care plan & budget together.

Get in Touch


Brisbane Office: 3/10 Miltiadis st, Acacia Ridge 4110

Gold Coast Office: 54 Bailey Cres, Southport QLD 4215


07 3341 0520


Contact us For a free home visit consultation

Get Direction